Update, 26th June: Our Audley Clubs and restaurants will remain closed to the public beyond 4th July. This is a precautionary measure to protect our owners and staff. Please follow Audley Stories and our social media updates for further information and we will announce our future re-opening to club members and restaurant diners when we can.
Original story, 9th April:
It’s been a couple of weeks since my last update and the world has moved on significantly. I wanted to let you know more about what we as a business are doing to support our team members and owners through the current crisis.
We are in week two of the UK wide lockdown and are all following government advice and ‘staying home’ as part of our collective effort to contain the spread of the Coronavirus. As concerning as these unprecedented times are for all our teams, owners and customers it is encouraging to see the Audley community coming together and supporting one another.
At the heart of this lies the many, many new initiatives that we have been able to launch, embracing the power of digital communication
and using the channels we have at our disposal to stay connected both to each other and to our Audley teams.
Across the Group, our teams have been working incredibly hard to ensure owners feel engaged and able to stay active. As part of this, we have created a series of ‘How to’ guides, including guides for video calling and how to install an app.
The health and wellbeing of all our owners and staff is especially important during this lockdown period and we will continue to share new virtual activities in the hope that we can continue to motivate and inspire you during this unsettling time.
Now, more than ever, it is important we all feel connected.
Our leisure managers are creating videos of simple exercises to do at home. These are easily accessible via our new Instagram and YouTube channels.
We also have a range of activities taking place from puzzles and trivia to keep our minds active, to cocktail making and cookery masterclasses, along with a selection of village-wide music playlists. All available on our Audley app or via our website.
Soon, we will also have the option for owners to join coffee mornings by video call. And, despite the temporary closure of our restaurants, our chefs are still busy working on exciting new menu choices for delivery to our owners and team members. The Audley Pantry is also open across our villages. It enables owners and team members to purchase essentials like pasta, handwash, and eggs, without needing to leave the village.
What I must say is how heart-warming it has been to receive messages of thanks from our Audley community. The support between property owners, team members, and all those involved with the villages has been incredible.
Living in an Audley Village, and being part of the Audley community, continues as the best place to be.
I know some of you that have not yet moved into one of our villages will have questions or concerns about moving home at this moment in time, but because we know how important it is to people to live in a safe, supported environment
we are still welcoming new owners, whilst practising social distancing and following government guidelines at all times.
Kevin Shaw has shared some thoughts on developments within the property market, and what it means for retirement living. We will continue to keep you as informed as we possibly can and please do keep in touch.
Our team’s commitment to making this difficult situation ever so slightly more manageable continues to inspire me and I would like to extend my sincere thanks to them for all their hard work.
And my thanks to all of you too – working together with all of you has made me more proud than ever of Audley.
Read more about Audley's new 'Together at home' initiatives to keep us all connected.